FREQUENTLY ASKED QUESTIONS

Welcome to Taraazoo. Here are answers to some of the questions our customers ask most often.

ORDERS

How can I place an order?

Simply browse our store, select your desired product, choose the available options, and click Add to Cart. Proceed to checkout and provide your correct contact and delivery details.

Can I place an order through WhatsApp?

Yes. If you need assistance placing an order, you can contact us through WhatsApp and our team will guide you.

Can I cancel my order?

If you need to cancel an order, contact us as soon as possible. Once an order has been dispatched, cancellation may no longer be possible.

PAYMENT

Do you offer Cash on Delivery?

Yes, Cash on Delivery (COD) may be available for eligible orders and locations in Pakistan. Available payment methods will be shown during checkout.

What currency are your prices in?

All prices are displayed in Pakistani Rupees (PKR / ₨) unless otherwise stated.

SHIPPING & DELIVERY

Which courier do you use?

We ship orders through PostEx and may use other trusted courier services when necessary.

Do you deliver across Pakistan?

Yes. We aim to provide delivery across Pakistan, including major cities and many other areas.

How long will my order take to arrive?

Delivery time depends on your location, courier operations, weather, holidays, and other circumstances. An estimated delivery time may be provided during or after checkout.