Shipping policy

SHIPPING POLICY

Taraazo delivers orders across Pakistan through trusted courier and logistics services, including PostEx.

1. Order Processing

Orders are normally processed after confirmation.

Processing time may vary depending on product availability, order volume, weekends, public holidays, or other circumstances.

We will make reasonable efforts to dispatch your order as quickly as possible.

2. Delivery

Orders are shipped through our courier partner, PostEx, where available.

PostEx currently provides nationwide delivery coverage, including major cities and remote areas of Pakistan.

Delivery times may vary depending on:

  • Delivery location

  • Courier operations

  • Weather conditions

  • Public holidays

  • Road conditions

  • Unexpected logistical delays

Any delivery estimate shown on our website is an estimate and not an absolute guarantee.

3. Shipment Tracking

Once your order has been dispatched, you may receive a tracking number.

You can use the tracking number to check the status of your shipment through the courier's tracking service. PostEx provides online shipment tracking.

4. Cash on Delivery

Where available, TARAazO may offer Cash on Delivery (COD).

The available payment methods shown at checkout are the payment methods currently available for your order.

PostEx supports COD and payment-on-delivery services for e-commerce shipments.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and active phone number.

If incorrect information causes a delivery failure, additional delivery charges or re-shipping arrangements may apply.

6. Failed Delivery

If a courier is unable to deliver an order because of:

  • Incorrect address

  • Incomplete address

  • Unreachable phone number

  • Customer unavailable

  • Customer refusal

  • Repeated failed delivery attempts

the parcel may be returned to Taraazo.

Any re-shipping may be subject to additional delivery charges.

7. Delays

Taraazo is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, road closures, courier disruptions, public holidays, or other unforeseen events.

We will, however, make reasonable efforts to assist customers with delayed shipments.

8. Contact

For shipping questions, contact:

Taraazo
WhatsApp/Phone: [Your WhatsApp Number]
Email: [Your Email Address]